FAQs

You can book your treatment quickly and securely through our online booking system, powered by Fresha. Simply click the ‘Book Now’ button anywhere on our website to view live availability and choose your preferred time and practitioner.

Yes — all new clients receive a consultation before any injectable or advanced skincare treatment. This ensures we fully understand your goals, medical history, and suitability before proceeding.

Your consultation includes a detailed skin assessment, discussion of your treatment goals, and a tailored plan designed by Rebekah, our lead aesthetician, or Abigail, our lead facial aesthetician . You’ll have the opportunity to ask questions and decide whether to proceed with treatment.

Absolutely. Many of our clients combine treatments — for example, Botox with skin rejuvenation. You can book multiple services directly in Fresha, or mention it during your consultation and we’ll adjust your plan accordingly.

We understand that plans can change. You can reschedule or cancel your appointment directly through Fresha. We kindly ask for at least 48 hours’ notice to avoid any late cancellation fees.

Avoid alcohol, blood-thinning medications, and intense exercise for 24 hours before injectable treatments. Arrive with clean skin and no makeup if possible. Full pre-treatment guidance is provided upon booking.

Our clinic is based in Widford, Ware, Hertfordshire, with easy access from surrounding areas such as Hertford, Broxbourne, Cheshunt, and Stevenage.

Our full address details are:

The Croft, Nether Street,

Ware, Hertfordshire, SG12 8TL

Yes, our salon is located on private premises with plenty of free parking right outside, making your visit as stress-free as possible.